MEET TOM AND HIS TEAM... EVERYTHING IS NOT ALWAYS AS IT SEEMS... They have a clear mission and that is to ensure the smooth running and management of the Asian offi ce. The team has a large sign on their wall – it is simple but sums up their team attitude – “NO Compliance – NO way!“. In this article we, together with product manager Tom, will explore some of their challenges and how they stay on top of them. In this fast moving world keeping on top of “total quality assurance” (Tom’s favourite expression) is no easy thing! That is why his experienced team constantly strives to ensure each order that features your brand is fi t for purpose and quality assured. Our network of offi ces through Asia, set up in 2004, now work together to check and maintain the many facets of quality assurance across our Group. The team is constantly working with our carefully selected “supply partners” to ensure both social, ethical and quality standards are met throughout the chain. This includes raw materials, manufacturing, transport and of course packaging. We strive to ensure our operation remains accurate, compliant and of course profi table so we can benefi t from increased sales and volumes which benefi t all elements of the process. Lithium batteries used in power banks have been keeping Tom and his team busy recently! The Airline Authority decided, following several accidents of faulty goods, that these should be classed as “Dangerous Goods” (DG) since April 2017. This meant that Tom and his team then had to train to become ‘DG (dangerous goods)’ licenced, which means they are authorised to handle and arrange shipments of power banks. To help keep up to date we work with external 38- CONTINEW
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