57

RESULT DEVELOPTMENT Our bottom line increased slightly. This was partly due to a better revenue mix and margin, but we also managed costs more effectively and improved the quality of our services. Claims and failure costs were therefore reduced. We expect a similar result in 2019, which will require a great deal of effort in managing cost-price increases effectively on a number of fronts. The solvency for 2018 has increased to over 30 per cent, placing it significantly above our internal standard. 1.50% 1.40% 1.30% 1.20% 1.10% 1.00% 0.90% 0.80% 0.70% Result development 1.34% 1.28% 1.18% 1.09% 0.98% 2014 Pre-tax profit (%) 2015 2016 2017 2018 57

58 Online Touch Home


You need flash player to view this online publication