CONTINUOUS IMPROVEMENT Quality assurance Certificates In 2019, we added GLOBALG.A.P. Chain of Custody to our existing certifications. Last year, we managed to extend all our certifications including: Florimark Good Trade Practice (GTP), TraceCERT, ISO 9001:2015 and the Skal organic certificate. Quality systems We document all processes in Comm'ant, our quality assurance system. This increases our insight into the business and identifies points for improvement. Lean management To save time and costs, a team of Green and Black Belts supports process optimisation. Compliance To guarantee the safety and fairness of our products, we have our processes and products tested, audited and certified. Audits We once again passed several audits with flying colours. Eszter en Goos,the children of Kinga van der Weijde. 68

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