OUR SUPPLIERS Our carriers Last year was a challenging period for the transport sector due to the significant rise in diesel prices and staff shortages. Nevertheless, we were satisfied with our on-time delivery performance. Working with our carriers, we made solid progress in implementing the use of electronic CMR bills of lading (e-CMR) and carbon footprint calculations. • In 2022, another two carriers transferred to e-CMR, bringing the total to four. • In 2021, we started measuring carbon footprints with two of our carriers. In 2022, seven more carriers joined the programme. By 2023, we aim to encourage six further carriers to do the same. • On-time delivery in 2022: 94.6%. ON-TIME DELIVERY 94.8% 95.3% 93.7% 94.6% 2019 2020 2021 2022
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