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For each sustainability theme, we have defined our ambitions for 2020 and the steps we want to take to achieve these ambitions. The steps we took in 2017, according to the various themes, are set out below. BIODIVERSITY We spent a lot of time and energy on this theme, which is very topical in our sector, including for many retailers too. For example, we took the initiative to actively work towards a sustainable, future-proof horticultural sector where we grow and trade flowers and plants with respect for people and the environment. Together with a number of other major players in the sector, we signed a manifesto with the ambition of getting 90% of the products on the market certified by 2020. Based on this manifesto, we organised five grower meetings with 200 growers and attended five existing growers’ meetings and four trade association meetings. We are seeing a sharp increase in the number of growers who are preparing (or who are taking follow-up steps) for certification (GAP or MPS ABC). In 2017, the percentage of sustainably sourced and traded products* at Royal Lemkes rose from 67 to 73. We have signed a letter of intent with Tuinbranche NL to support the implementation of the manifesto. The focus is on reducing the use of pesticides. * Sustainably sourced and traded products: Good Agricultural Practice (GAP) certified and both GAP and Global Social Compliance Programme (GSCP) certified in high-risk countries. 44

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