Forecasting Data-driven processes are rapidly becoming the norm. With the deployment of machine learning in 2021, we are now in a position to make even more reliable forecasts. We therefore have better insight into the required product offer and the resources needed for operations, not least labour, space and trolleys. Replenishment Thanks to replenishment, we can further optimise shop floor conversion and minimise loss. In 2021, our system was refined and improved. Alternative products and load factor optimisations were included in the replenishment model. Security Data security remains a key concern. We have implemented fundamental technological changes in o automation. Together with industry peers, we with the Ministry of Economic Affairs’ Digital e and The Hague Security Delta (the Dutch ster) to gain access to essential information ed. e
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