FIT FOR THE FUTURE Technology By continuously investing in innovative technology and improving our services step by step, Royal Lemkes is set to be a firm that is fit for the future. Commercial Director Huib Kranendonk lists three key principles: “First of all, you need to ensure that the entire process is optimally efficient, enabling delivery at the lowest possible costs. Secondly, the ordering and delivery processes must be made simple. Finally, you require data-driven information on the product range and the supply chain.” We are proud of the progress made in 2022 in these areas with the successful conclusion of robotisation and orderpicking projects and the renewal of our ERP system. In-house ERP system We always strive to optimise performance, scalability and flexibility to benefit our retail partners. “Every efficiency step we take with technology translates into a competitive edge for our customers”, says Huib. “Developing an in-house ERP system is one of the ways we create added value.” Director Digital & Operations Leon Verschoor explains: “Our GS Next ERP system automates and links internal and external operational processes. By developing this system ourselves in the low-code platform OutSystems, GS Next allows us to respond quickly to the needs of our customers.” Robotisation Leon concludes: “Data-driven and digital innovation improves efficiency across the entire chain. We made solid progress in the field of robotisation in 2022, and robots have become valuable assets throughout the process.” Huib Kranendonk Commercial Director 12

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