4 SERVICE AND SUPPORT Plug and play As a distributor with NORNA SERVICE VISION “Selling and buying a NORNA PLAYGROUNDS playground solution should be easy, profitable, sustainable and a good experience. PLAYGROUNDS, you will get a reliable and professional partner backing you up during and after a purchase. We work together with distributors who have very different needs and are based in different countries and time zones. This is why we developed a flexible 360 degree service & support concept - we call it “plug and play”. Plug and play service and support from NORNA PLAYGROUNDS means that a complete sales concept in 3 languages will be made available to distributors. Most sales and inspirational materials are available for download on our website. You will get a partner with drive Our strong and professional Service and Support Centre offers our distributors a solid foundation from which to buy and sell our products. We provide quality professional, technical and designrelated sparring, from concept to production and delivery. We are quick and effective, without compromising quality and safety. We have high ambitions, which fuel our drive. We provide our employees with the opportunity to develop personal resources and competences, which in turn strengthen their drive. We stick to our promises, and are quick to put words into action. We make things happen. In short, we are ready to provide 360 degree service to our distributors: • Inspiration and ideas. • Pre-purchase information. • Sales and inspirational materials. • Sketch proposals if requested. • Sustainable and professional production. • Easy and safe installation with SMART ROBINIA® pre-drilled system. • Thanks to SMARK PACKING, you will receive products packaged with consideration for the environment and a well-organised delivery. We are known for having the fastest response and delivery times on the market!

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